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For businesses and private customers

Set up your workstation properly. Address IT issues with a clear scope.

Whether you have a new PC, need Windows reinstalled or want help with Office, we assist with clearly described workstation tasks and check the requirements first.

01

Set up and connect

We set up prepared workstations within the agreed scope. This may include the operating system, existing applications and connections to the intended devices.

  • PC setup and Windows reinstallation
  • Email, Office and Microsoft 365 on the client
  • Printer connection and workstation connectivity
02

Transfer data and upgrade devices

A device change or upgrade begins with an assessment of the source system, target device and data volume. Storage devices, licences and other required components are considered separately from the work.

  • Standardised transfer of user data
  • SSD installation or cloning within the appropriate scope
  • RAM installation after a compatibility check
03

Identify the issue

When something is not working as expected, we first clarify the symptoms. A brief diagnostic check, limited remote support or an initial malware assessment may be a suitable starting point. Any further work is agreed separately.

  • Brief PC diagnostics and condition checks
  • Clearly scoped remote support
  • Malware assessment and agreed removal work

Scope and pricing

A clear starting point. A quotation for your project.

For clearly defined standard services, we state the price and prerequisites. Consulting budgets provide guidance; complex projects receive an individual quotation.

Fixed price for the stated scope

PC diagnostic check

94.01 € including 19% VAT
79.00 € net

Included scope
A clearly defined condition check with documented findings.

Prerequisites and exclusions
This is not an open-ended tuning service. Repairs are agreed separately; completed diagnostic work is not charged again during a follow-up repair. This does not promise an automatic full credit.

Enquire about the scope

Fixed price for the stated scope

Connect a prepared workstation

117.81 € including 19% VAT
99.00 € net

Included scope
One prepared workstation with a PC, dock, up to two monitors and peripherals; network and functional checks.

Prerequisites and exclusions
Suitable existing connections and an agreed appointment are required. Travel, equipment, cabling work, initial PC setup and data transfer are agreed separately.

Enquire about the scope

Fixed price for the stated scope

Email and Office for an existing account

117.81 € including 19% VAT
99.00 € net

Included scope
One existing user account: Office installation, email connection, MFA sign-in and a functional check.

Prerequisites and exclusions
No new tenant or mailbox migration. Licensing, migration and recovery of lost access are agreed separately.

Enquire about the scope

Fixed price for the stated scope

Microsoft 365 on five devices

618.80 € including 19% VAT
520.00 € net

Included scope
One existing tenant, five working compatible devices, existing users and licences, standard apps and a combined handover.

Prerequisites and exclusions
No new tenant setup. Domain work, email migration, licences, data transfer and troubleshooting are agreed separately. No Autopilot or Intune rollout is included.

Enquire about the scope

Gross prices apply to services supplied in Germany where the German standard VAT rate of 19% applies. The corresponding net amounts are also shown. A different tax treatment is reflected in the specific quotation.

Your next step

Discuss your requirements